Invoices pile up, approval workflows are delayed, experienced accountants are retiring - and there’s a shortage of new talent. The shortage of skilled workers in accounting is no longer just an abstract concern for the future; it’s already affecting how quickly and reliably companies can handle their financial processes today. At the same time, it’s becoming clear that, in this tense situation of all times, artificial intelligence offers one of the most effective ways to close the emerging gap. In this article, you’ll learn how severe the skills shortage in accounting currently is, why it’s hitting the accounting field particularly hard, which tasks AI is already reliably handling today, and how to successfully implement it in practice.
Blog / Article
AI to Combat the Accounting Skills Shortage: How Automation Is Closing the Gap
The most important things in brief
- In accounting, AI takes over precisely those routine tasks for which companies can no longer find qualified staff.
- Over 40 percent of companies with more than 20 employees report difficulties filling positions.
- Solutions like avvaneo Expedite achieve an automation rate of 50 to 80 percent, and over 95 percent for tax codes.
- AI does not replace accountants; rather, it lightens the workload for existing teams and frees up their time for value-added tasks.
These are the key topics you will read about in this article:
- How severe is the current shortage of skilled workers in accounting?
- Why does the shortage of skilled workers hit the accounting field particularly hard?
- How can AI specifically help address the shortage of skilled workers in accounting?
- What specific tasks does AI handle in accounting?
- AI vs. traditional automation: What’s the difference?
- How much automation is realistic with AI in accounting?
- How can AI be successfully implemented to address the skills shortage in accounting?
- How does AI help existing teams tackle the skills shortage?
- FAQs
How severe is the current shortage of skilled workers in accounting?
The shortage of skilled workers in accounting will be a reality in 2026, even though the situation has eased slightly due to economic conditions. The DIHK Skilled Workers Report 2025/2026 shows that more than one in three companies cannot fill at least some of their open positions, with the shortage now particularly affecting small and medium-sized enterprises. According to recruitment consultancies, additional factors are at play in finance and accounting: demographic change, the impending retirement of experienced professionals, a declining number of new graduates, and continuously increasing regulatory requirements for tax and compliance processes.
Internationally, the trend is viewed similarly: industry analyses predict that the number of available accountants could drop by up to 30 percent over the next ten years. At the same time, the Robert Walters study “Salaries and Labor Market Trends in Finance & Accounting 2025” shows that 78 percent of finance professionals would like training on AI topics, yet 73 percent of companies do not currently offer such programs. This gap is precisely what AI addresses in combating the skills shortage in accounting.
Why is the shortage of skilled workers hitting the accounting sector particularly hard?
Three trends are reinforcing one another:
- Demographic change: Large numbers of experienced accountants and administrative staff will be retiring in the coming years, while there are too few young professionals to fill the gap.
- Increasing regulatory requirements: Mandatory e-invoicing, ZUGFeRD, XRechnung, and growing reporting obligations are increasing the complexity of the processes that remaining teams must manage.
- Rising import ratio: According to the Federal Statistical Office, Germany’s import ratio (goods and services as a percentage of GDP) stood at 33.8 percent in 2020 and most recently (2024) at 37.7 percent. More cross-border invoices mean more varied tax schemes per invoice—an additional manual burden that is nearly impossible to manage without automation.
The result: Invoices pile up, approval workflows are delayed, and the remaining staff members become increasingly overburdened - a cycle that further exacerbates the staffing shortage in accounting.
How exactly can AI help address the shortage of skilled workers in accounting?
Using AI to combat the shortage of skilled workers in accounting means that software makes precisely those repetitive decisions that were previously handled manually by accounting professionals - such as assigning account codes to documents or assigning tax codes. Instead of programming each rule individually, AI like avvaneo Expedite recognizes patterns in historical invoice data and uses them to make reliable, self-learning decisions. In this way, the technology takes on work for which there are simply no qualified professionals available anymore - rather than replacing staff, it fills the gap.
What specific tasks does AI handle in accounting?
In the invoice-to-pay process, AI automates the following tasks, among others. Our practical guide provides a detailed overview of how these tasks can be properly implemented in accounting:
- Automatically determining and verifying document account assignments
- Correctly routing workflows for review and approval
- Forecasting processing times to secure cash discounts and meet payment deadlines
- Detecting suspected duplicates to prevent double payments
- Identifying anomalies to detect errors and fraud early on
- Matching line items found on invoices and purchase orders
- Automatically determining tax codes, partner bank types, and other master data
Tax codes, in particular, are a good example of this complexity: Within the EU alone, standard VAT rates range from 17 percent in Luxembourg to 27 percent in Hungary, according to the European Commission and in most countries, there are also one or two reduced rates, as well as special and intermediate rates for certain product groups. As a result, a medium-sized company with operations in Europe and the U.S. may have to use over 60 different tax codes—too many variations for rigid, rule-based programming.
AI vs. Traditional Automation: What’s the Difference?
Rule-based automation vs. AI: Rule-based programming requires a predefined rule for each case and assumes that all invoice data is already fully structured. As soon as a case deviates from the basic rule, manual rework is necessary. AI models such as avvaneo Expedite, on the other hand, learn from historical decisions and identify the statistically most likely correct classification - even for inconsistent, incomplete, or non-compliant documents - and become more accurate with each new training session.
| Criterion | Rule-Based Automation | AI (e.g., avvaneo Expedite) |
|---|---|---|
| Basic Principle | Fixed, manually defined rules for each case | Self-Learning Pattern Recognition from Historical Data |
| Data Request | Fully structured data required | Can handle incomplete or inconsistent data |
| Handling Exceptions | Deviation from the rule = manual rework | Identifies the most likely correct match, even when there are discrepancies |
| Further Development | Each new rule must be programmed manually | Becomes more accurate with every training session |
| Typical automation rate | Usually well below 40 percent in complex cases | 50 to 80 percent; for tax codes, over 95 percent |
How much automation is realistically achievable with AI in accounting?
avvaneo Expedite achieves automation rates of 50 to 80 percent for processes that were previously difficult to automate. When assigning tax codes, the measured increase in automation is even over 95 percent. The solution has been in use since 2020 and has processed more than 50 million documents since then - insights that are directly incorporated into new client projects.
How Can AI Be Successfully Implemented to Address the Shortage of Skilled Workers in Accounting?
An AI implementation in accounting typically proceeds in four steps:
- Step 1 – Pilot Project: The potential for optimization is analyzed using real data from the company.
- Step 2 – Implementation Project: The insights gained from the pilot are incorporated into the integration of the solution into the existing system.
- Step 3 – Launch: avvaneo Expedite goes live without changing the familiar user interface for employees.
- Step 4 – Continuous Optimization: The models are regularly retrained and become increasingly accurate at recognizing patterns specific to the company.
Depending on the complexity, implementation takes between one and three months, although the actual project effort is significantly lower.
How does AI help existing teams address the skilled labor shortage?
AI doesn’t replace accountants - it lightens their workload. Fewer manual corrections, fewer routine tasks, and automatic anomaly detection give the remaining skilled workers time to focus on value-added tasks instead of data entry. This addresses the skilled labor shortage in two ways: Existing teams can handle a higher volume of invoices, and greater job satisfaction supports employee retention - a factor that, given the high salary and performance expectations in the job market, is increasingly decisive for recruiting success.
In addition, solutions like avvaneo Discover ensure that this reduced workload remains visible and manageable: Instead of a team member having to painstakingly compile reports by hand, Discover provides over 35 ready-made dashboards and answers questions about processing times, bottlenecks, or supplier behavior in real time - much like a data analyst constantly running in the background. This is especially crucial when skilled workers are in short supply: Instead of investing resources in manual reporting, teams can immediately see where optimization is needed and focus their time precisely where it makes the biggest difference.
FAQ – häufige Fragen zu Fachkräftemangel im Accounting
AI in addressing the accounting skills shortage refers to the use of self-learning software that automatically handles accounting tasks such as account assignment, tax code assignment, and anomaly detection - tasks for which companies are currently unable to find a sufficient number of skilled workers.
Depending on the process, AI solutions such as avvaneo Expedite achieve automation rates of 50 to 80 percent, and for specific tasks such as assigning tax codes, the rate can even exceed 90 percent.
No. AI handles repetitive, rule-based decisions, thereby reducing the workload on existing teams. Complex professional judgments remain the responsibility of employees—AI supports them with suggestions and flags cases that require closer scrutiny. The extent to which this support may go in the future is illustrated by the article on Agentic AI in finance, where AI systems are increasingly coordinating multi-step decisions independently.
Request an appointment online right now
Request your preferred appointment time here, quickly and easily using our online calendar.
We look forward to getting to know you.
Newsletter
Stay up to date
Read more in the blog
AI to Combat the Accounting Skills Shortage: How Automation Is Closing the Gap
In this article, learn how the shortage of skilled workers in accounting arises and why it hits the accounting field particularly hard. You’ll also discover which tasks AI solutions like avvaneo Expedite are already reliably handling today and how to successfully implement them in your company in practice.
Read article AI to Combat the Accounting Skills Shortage: How Automation Is Closing the Gap
Agentic AI in Finance: Definition, Benefits, and Level of Automation
Discover how Agentic AI is fundamentally transforming financial services. From intelligent automation to autonomous systems, explore the opportunities Agentic AI creates for financial processes and how organizations can sustainably enhance efficiency, decision-making, and innovation.
Read article Agentic AI in Finance: Definition, Benefits, and Level of Automation
ZUGFeRD format – definition, advantages, and creation
Learn how the ZUGFeRD format works, what advantages it offers companies and public authorities, and how it differs from XRechnung. Our guide provides practical tips and tools for easily creating and using ZUGFeRD invoices.
Read article ZUGFeRD format – definition, advantages, and creation
EDIFACT: The electronic data interchange standard
We explain in simple and clear terms what you need to know about EDIFACT as a company.
Read article EDIFACT: The electronic data interchange standard
Which formats are permitted for electronic invoices?
Find out which formats are relevant for electronic invoicing and what advantages the introduction has for companies.
Read article Which formats are permitted for electronic invoices?
Digitization of invoicing in Germany
Digitization is a megatrend. An important part of this is electronic invoices as a mandatory requirement for business-to-business transactions. Their introduction will soon be mandatory throughout Europe - no company will be able to avoid this digitization step. In Germany, the legal guideline for this is contained in the Growth Opportunities Act.
What a data analyst can take days to do, avvaneo Discover delivers in two clicks
avvaneo Expedite has learned and can now extract enough clues from unstructured invoice information to automatically set up to over 90 percent of all tax codes correctly.
Read article What a data analyst can take days to do, avvaneo Discover delivers in two clicks
Tax codes: Reducing administrative costs with AI
avvaneo Expedite has learned and can now extract enough clues from unstructured invoice information to automatically set up to over 90 percent of all tax codes correctly.
Read article Tax codes: Reducing administrative costs with AI
Our certified Internal Security Orchestra
Ask the ordinary person on the street what the abbreviation ISO stands for. Electricians' shorthand for "insulate"? Internal Safety Organism? Internal Security Orchestra? The last one comes close, but of course ISO is the abbreviation for one of the most successful NGOs of all time.
Online User Group Meeting 2023
Auf der Basis unserer Erfahrungen und der vorhandenen Expertise arbeiten wir an der nächsten Stufe des Fortschritts in der Automatisierung von Finanzprozessen. Darüber und viel mehr wollen wir Ihnen gerne direkt berichten, bei unserem nächsten avvaneo User Group Meeting.
Artificial intelligence: Is everything going faster and faster now?
Mathematical computing has advanced rapidly in recent years. Learn more about the state of Artificial Intelligence. We will share the definitions, the most important areas, and how we at avvaneo use Artificial Intelligence to your advantage.
Read article Artificial intelligence: Is everything going faster and faster now?
Blumatix & avvaneo: Together we make you more efficient
It can be a long road from fully automated digitization of invoice documents to end-to-end automatic posting. Where do the problems lie?
Read article Blumatix & avvaneo: Together we make you more efficient
AI solves assignment problems faster than humans - Part 2
Too many invoices do not find their way into the correct workflow automatically? You are not alone with this issue. In many companies with automatic invoice processing, up to 15% of incoming invoices are routed incorrectly. Sometimes the mistake is made by the system, sometimes by a person.
Read article AI solves assignment problems faster than humans - Part 2
AI solves assignment problems faster than humans - Part 1
You have been driving the automation of your financial processes for years. And then you realize: there are still annoying losses due to inefficiency. For example, invoices that should process automatically but still get stuck in manual workflow loops for 2 to 5 days.
Read article AI solves assignment problems faster than humans - Part 1
AI for more speed: Intelligent account assignment of incoming invoices
Invoice receipt in SAP - today this essentially runs automatically in large companies. Usually smoothly and quickly, as long as the relevant information for automatic account assignment is within the invoice data received.
Read article AI for more speed: Intelligent account assignment of incoming invoices
New: avvaneo Discover shows concrete optimization potential
avvaneo Discover can now do even more: Until now, you only had the analysis - now you have concrete indications of exactly where improvements are possible and what changes bring. Read more ...
Read article New: avvaneo Discover shows concrete optimization potential
Purchasing and accounting - one happy family? Yes, sure!
You know the drill! The accounting department is expecting purchase orders that are correctly allocated. However, the purchasing department does not have the time or all the necessary information, so they sometimes use just any account assignment.
Read article Purchasing and accounting - one happy family? Yes, sure!
What are the costs of handling your inbound invoices?
Exceptions happen, right? But what happens when you don’t address the root cause?
Read article What are the costs of handling your inbound invoices?
Automate all processes for incoming invoices using Artificial Intelligence (AI)
Until now, the automation of general expense invoices was limited. We have analyzed how AI can overcome these limitations.
Read article Automate all processes for incoming invoices using Artificial Intelligence (AI)
Coding in finance on autopilot with Artificial Intelligence (AI)
Assigning the correct cost elements and G/L accounts to incoming invoices is a time-consuming task for finance teams.
How much automation is possible?
Read article Coding in finance on autopilot with Artificial Intelligence (AI)
AI for financial processes - An analysis of automation potential with real data
The use of AI in finance departments allows automation for processes that previously had to be handled manually. Read our analysis of real data of a company on the potential of using AI.
Read article AI for financial processes - An analysis of automation potential with real data
Are you missing out on easily accessible early payment discounts?
Do you know how much discount you are throwing away?
Read article Are you missing out on easily accessible early payment discounts?
How automated is your accounts payable and how accurate is your recognition?
How close are you to the goal of automatically processing incoming invoices? Where are the biggest opportunities for process improvement in your company? How good is the recognition of unstructured invoices?
Do you know the answers to all these questions?
Read article How automated is your accounts payable and how accurate is your recognition?
Reduction of VAT in Germany until the end of 2020, what companies need to consider.
The billion-euro economic stimulus package of the German government includes a planned reduction of the value-added tax rates from July 1 until the end of 2020, which leaves companies with little time to adapt their systems accordingly.
Read article Reduction of VAT in Germany until the end of 2020, what companies need to consider.
Webinar - AP Automation in a data driven future
Read article Webinar - AP Automation in a data driven future
avvaneo Supports Artificial Intelligence Frankfurt Rhein-Main
In December, avvaneo attended the inaugural meeting of AIF, where members of the association discussed plans for the sharing of information and knowledge to ensure the region has access to the best talent and resources to hasten AI developments that will benefit citizens most.
Read article avvaneo Supports Artificial Intelligence Frankfurt Rhein-Main
How a typical employee maps to the Virtual Workforce, and how they don’t!
Deploying a virtual workforce to assist humans creates a more flexible workforce, but how best to incorporate AI and Machine Learning.
Read article How a typical employee maps to the Virtual Workforce, and how they don’t!
Why all the hype over artificial intelligence (AI)?
Robots do all the work while we sit back and relax.... Is this our new reality?
Not for now!
Read article Why all the hype over artificial intelligence (AI)?
RPA for FPA: Know Your Customer (KYC) and Know Your Vendor (KYV)
Your organization’s ongoing KYC and KYV initiatives are complex, manually-intensive, and challenging and costly to maintain, which can result in compromised processes and quality checks, ultimately leading to poor customer/vendor relationships or even bad press for your organization.
Read article RPA for FPA: Know Your Customer (KYC) and Know Your Vendor (KYV)
Ready, Set, RPA!
Have summer holidays zapped your staff? There’s a Robot for that...
To vacation or not to vacation? The age-old challenge for organizations and their teams. With the introduction of robots, to vacation is the answer.
Read article Have summer holidays zapped your staff? There’s a Robot for that...
Financial Process Automation not just AP Automation
The question is not whether you should automate, but why aren’t you automating more?
Read article Financial Process Automation not just AP Automation
The key to invoice exception resolution in Shared Services
If you’ve automated your invoice processing, the majority of invoices should either post automatically or enter a workflow. But what happens if you need to manually correct an invoice? This can often be complicated, but it shouldn’t be.
Read article The key to invoice exception resolution in Shared Services
E-invoicing is good. But e-invoicing paired with AP automation is better
You’ve likely heard the term “e-invoicing” bantered about as the panacea to all life’s problems — or at least account payables’.
Read article E-invoicing is good. But e-invoicing paired with AP automation is better
Manual invoice processing is hurting your company. Agile invoice processing is the fix.
Agility means to move quickly and easily. Manual invoice processing is the antithesis of agility. There are multiple points of friction that slow down manual invoice processing and it’s costing your organization time and money.
Read article Manual invoice processing is hurting your company. Agile invoice processing is the fix.
How robotics improve AP …and No, they aren’t coming for your Job.
Robots aren’t replacing everyone, but the misconception is understandable given the constant barrage of warnings from robotization experts and press. The reality is that in many environments, robotic process automation is about the efficient allocation of the people doing the work, not about reducing the number of people who are working.
Read article How robotics improve AP …and No, they aren’t coming for your Job.
avvaneo partners with Centrifuge to bring blockchain to financial process automation
avvaneo, innovators of leading-edge financial applications and approaches, today announced it has partnered with Centrifuge - the Operating System for the financial supply chain - to create a more open and innovative blockchain-based supply chain for ERP, accounting systems, and other financial processes.
Read article avvaneo partners with Centrifuge to bring blockchain to financial process automation
avvaneo Document Creator 2 certified as powered by SAP NetWeaver®
By integrating avvaneo Document Creator into your existing processes, you can engage your business’s most critical invoicing activities for your business now directly in SAP!
Read article avvaneo Document Creator 2 certified as powered by SAP NetWeaver®
avvaneo Document Creator certified as powered by SAP NetWeaver®
avvaneo Document Creator is the first SAP-certified ZUGFeRD solution for billing, thus guaranteeing simple integration into all SAP ERP systems.
Read article avvaneo Document Creator certified as powered by SAP NetWeaver®